Mozilla Thunderbird

Its taken me a while, but an IMAP bug of some kind in Mozilla Navigator finally forced me to migrate over to Mozilla Thunderbird. Wish I’d done it sooner, because it has a nice integrated RSS News Reader.

So if you’re not tied to Outlook, have a look a Thunderbird which is available as open source.

BTW I use it in combination with the Mercury Mail Transport System (developed by David Harris to complement his Pegasus Mail client, but it works equally well with Thunderbird). For small business, it works out as a very cost effective e-mail server solution if you’re not ready to step up to something like Microsoft Small Business Server.

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Mobileborgs

Great article in today’s SMH that confirms what we all know already – that the 88% of Aussies aged 16-28 own a mobilephone can’t imagine life without them.

However, the rest of the article is nice discussion of the impact of mobile communication on society and how this mobile or “instant” generation communicate:

But that rapid and comprehensive uptake has had an impact on our working and personal lives. For employees, the technology provides the flexibility to work away from conventional workplaces. Punctuality is no longer a problem, as meeting times can be shifted with a brief call or text message. Dinners or dates also can be arranged – and postponed – on the run and at short notice.

One interesting comment also comes from Dr John Beaton, of the Academy of the Social Sciences in Australia, who says the mobile industry has yet to tackle the issue of ageing populations as users will increasingly demand handsets that are easy to use and have large buttons. Its good point – I’ve heard similiar complaints from an IT manager in an age care facility looking at VoIP handsets.

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Why ChiefTech?

Ever wondered why my consulting business is called Chief Technology Solutions? MIS magazine discuss the difference perspectives on the CTO vs CIO role. They put forward four types of CTO:

  • The Pilot;
  • The Shaman;
  • The Professor; and
  • The Commando.

Personally I like the idea of the CTO being the person who is “seeking out new technologies, evaluating their impact on the business process, and selectively recommending those that can dramatically affect the business.

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Lazy Marketing Is Not Compliant

Does “spam” (and I mean the electronic variety) bother you? From a business perspective we often focus on the issue of receiving spam. However the sending of spam is also an issue when your business operates in jurisdictions such as Australia where we have anti-spam laws in place.

This year I’ve noticed that the Australian Communications and Media Authority (ACMA) is really trying to take the enforcement of the Anti-Spam Act 2003 seriously and a number of companies have been fined, most recently a racing tips company for sending SMS. Its a timely reminder that all businesses in Australia, no matter how large or small their marketing activities, must comply with the Spam Act. Apparently since the Spam Act came into force in April 2004, the ACMA has dealt with 200 businesses who were not compliant. This is probably just the tip of the iceberg of course.

On the otherhand, while its important to comply (and really, its not hard with the right policies and systems in place) the flip side of spam is that its lazy marketing. An article in CMO magazine highlights that e-mail is really a great tool for developing 1-to-1 relationships. They conclude that:

It’s time, many experts say, for CMOs to acknowledge the potential of e-mail marketing not as a broad-stroke communications tool, but rather as a highly measurable and controlled way to foster relationships with customers.

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Look out for knowledge on the move

If you’re an Image and Data Manager magazine (IDM) subscriber look out for my lastest article titled, In the Know And On the Move that looks at mobile knowledge management:

It has been said that knowledge knows no boundaries. But as knowledge workers begin to access technologies like personal area networks, wireless broadband, Voice over IP and 3G, can we finally say the same about knowledge management and make it truely mobile?

This new article will be available from my Website later, but in the meantime you can download all my past IDM articles from the archive:

  • Wiki – The New Facilitator?
  • Use it or lose it
  • The Search for the Perfect Intranet
  • Meeting of Minds

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The New Knowledge Management Standard – 7th September

The New South Wales Knowledge Management Forum (NSW KM Forum) is holding a special meeting at midday on the 7th September in Sydney.

At this meeting Sue Halbwirth (Chair, Standards Australia Knowledge Management Committee and Senior Lecturer, KM, Faculty of Humanities and Social Sciences, UTS) and Kim Sbarcea (Member, Standards Australia Knowledge Management Committee and Director Knowledge Networks, ASIC) will provide a full briefing of the content of the Standard, including key ideas such as:

  • The knowledge ecosystem;
  • The map-build-operationalise framework; and
  • Knowledge enablers.

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