Hot off the press, CSC’s Leading Edge Forum has just published a new report on managing a multi-generational IT workforce*, which was based on the analysis of themes from structured surveys and one-to-one interviews with IT executives. Just flicking through its forty-or-so pages this morning, this part stands out because this report confirms some of the assumptions many of us building our Enterprise 2.0 thinking on:
“Most younger workers are heavy users of technology in their personal lives. As more enter the workforce they bring knowledge and skills about newer technology and expectations about how it should be used in their jobs to challenge the status quo. For example, young people routinely use social networking and collaborative technologies to connect with their friends and to build professional networks. As a result, they are used to far more technologically-mediated communications and want their employers to adopt more of these tools in the workplace so they can use them to link to their professional networks, keep up with peer groups and forge knowledge links while at work.“
I suspect this particular point has wider ramifications beyond the IT function. What do you think?
*BTW Sorry, this report is brand new and only available to LEF subscribers.