The Video Effect

Some new research suggests that videoconferencing is less effective because it distorts decision making but I’m not really sure if this is a good thing or a bad thing.

Perhaps this is really the effect of using videoconferencing with people who are only used to a one-way interaction with television? You know, the type of people who actually believe what television news tells them about the world.

On the other hand, will people who are now used to consuming user-generated content be more likely to avoid being mesmerised by people presenting on videoconference?

And, if we know about this problem, can we help to train and educate users to overcome it?

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