How many people does it take to implement an information management project?

This is neither a joke or a trick question!

People are often surprised at the level of effort required and different specialists needed for information management projects in medium-sized organisations and upwards. From the current edition of Image & Data Manager magazine (I also have an article in it) is the example of an Australian property development company with 750 staff that implemented a document management system with the following project team:

  • Project Manager – 60% full time;
  • Information Manager – full time;
  • Change Manager – 50% full time for 6 months;
  • Classification Specialist – 2 months full time; and
  • DMS Administrator – full time for 6 months.

In addition they also mention a mobile training team that went from site to site and that also provided on-site support as people were learning the new system. And of course beyond the core project group there were a number of stakeholder groups that provided input into the project.

The whole initiative elapsed over a year, with the first six months spent on just developing the strategy and business case before product selection.

That actually all sounds about right based on my own experience.

One of my other rules of thumb is that it is as much about the number of documents and number of staff as it is the number of locations, departments and unique work groups involved that determine the overall complexity of an information management project. This also assumes you have all the right IT infrastructure in place before you start!

Anyway, next time someone questions why your project is looking so resource intensive, here is an example you can show them.

However, have your experiences been the same?

Advertisements