Government 2.0 has seven main characteristics:
- It is citizen-driven.
- It is employee-centric.
- It keeps evolving.
- It is transformational.
- It requires a blend of planning and nurturing.
- It needs Pattern-Based Strategy capabilities.
- It calls for a new management style.
Without access to the research note, its a little hard to know exactly what Gartner analyst Andrea DiMaio means by this list of characteristics – particularly her his point about ‘Pattern-Based Strategy capabilities’.
However, its interesting to note that we have also proposed a pattern-based approach for one of the Government 2.0 Taskforce projects we (Headshift) are currently working on.
In the Toolkit Blueprint we talk about two types of patterns:
- Software deployment patterns – for the technology used for online engagement; and
- User experience patterns (although we’ve focused on some principles in the first instance, because we could write a book to cover all the possible UX patterns involved!) that are applied to that software to promote participation.
To us, a pattern-based approach makes a lot of sense as a way of dealing with the complexities of applying Web 2.0 tools to online engagement. I wonder if this is similar to what Gartner means too?