Cleaner, More Relevant Taxonomy and Architecture Means Cleaner Activity Streams
Having a cleaner social taxonomy will improve the quality and relevance of activity streams. Right now, too many streams inside companies are either a firehose of “everything” — or they filter by an individual group.
But businesses — especially large ones — are way more dynamic than that, and need more fine-grained controls that make it easy to create an activity stream based not only on people or system data, but concepts, ideas and projects related to each. So if you’re able to pull together relevant subjects — or sub-subjects — from your cleaner taxonomy, you’re going to have better, more relevant streams that map to specific business processes.
Conclusion: Finding the Middle Ground
Again, I’m not suggesting we revert back to the days of heavyweight information management that turns end-users and their administrators into managers of digital filing cabinets. At the same time, the sheer volume of information shared by both humans and machines today means that leaving this to the wisdom of the crowd might not work as well as many of us had initially hoped in the early waves of social computing.
Or as I like to think about – don’t give users a completely blank sheet of paper.