Claudio Ciborra’s “From Thinking to Tinkering: The Grassroots of Strategic Information Systems” (in The Information Society 8: 297-309) is still (or even more) relevant today, as it was in 1992. Here are some of his ideas:
- Cherish local knowledge and everyday experience
- Value open experimentation, prototyping by end-users and design tinkering
- Establish systematic serendipity, don’t aim for sequential execution in systems design
- Strive on emergence, except failure
Sounds still familiar, right?