Claudio Ciborra’s From Thinking to Tinkering: The Grassroots of Strategic Information Systems

Claudio Ciborra’s “From Thinking to Tinkering: The Grassroots of Strategic Information Systems” (in The Information Society 8: 297-309) is still (or even more) relevant today, as it was in 1992. Here are some of his ideas:

  • Cherish local knowledge and everyday experience
  • Value open experimentation, prototyping by end-users and design tinkering
  • Establish systematic serendipity, don’t aim for sequential execution in systems design
  • Strive on emergence, except failure

Sounds still familiar, right?

Yes.

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