Southeastern integrates operational information into their internal activity stream

In the past six months, Southeastern [a UK railway operator] has leveraged Socialtext Connect, a flexible and robust developer toolset built on our REST API that enables developers to socially enable existing systems of record, such as ERP, CRM, or content management systems. The Socialtext solution, now integrated into the Southeastern infrastructure, enables employees to access train status information on the fly, in real-time with visibility across the entire workforce. By providing Southeastern with a more efficient way to share knowledge, expertise, ideas and information, the company can more quickly respond to change and serve their patrons effectively.

And you thought social inside the enterprise was all about staff telling each other what they had for lunch?

Advertisements