Laurence Lock Lee asks, is there something missing from the business analysts’ toolkit?

I did walk through our ‘bottom up’ method of stakeholder engagement using value network analysis techniques. My point wasn’t so much that we should abandon ‘Top Down’ analysis, but that we should be open to injecting some ‘bottom up’ analysis to ensure ourselves that we are getting a more holistic picture of the business.

I agree with Laurie – its top down and bottom up. Its also about design thinking and the techniques he talks about can add to building a better understanding of complex social contexts (organisational or otherwise) that we might otherwise over rely on intuition for in the design process.

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