Great article, using travellers as an example, to explain how to apply situational awareness to a mobile app design using Goal-Directed Task Analysis (GDTA):
I know what you’re thinking. User task flow analysis is nothing new. Why is GDTA different? GDTA helps you plan displaying the right content at the right time for the right situational awareness. GDTA maps the best way to combine content and data to help users comprehend quickly–and then make a decision.