I talked to some corporate Yammer, Chatter and Jive users, all of whom claimed measurable gains from these tools in a variety of areas. Here are seven ways they derive value from social enterprise applications.
Ashley Furness identifies seven usage patterns for enterprise social software tools. However, she also highlights that some firms are reporting they can be ‘more “of a distraction” than a value driver’. Certainly that’s a danger of randomly implementing tools.