A great turn out at KM Australia this week. Also, I got to meet the “Koach” 😉
Some narrative for the photos:
I started off with the question, are we asking the right questions about Government 2.0?
So often the focus is on the needs of public servants (culture, access to tools, skills and knowledge, etc) or the technology (“Should my department be on Twitter?”). But I thought its time to consider the bigger picture and actually look at what citizens want and need. To do this I turned the tables on the audiance and ran a short user-centred design based brainstorm around the Government 2.0 needs of three (fictious) “personas”.
Unfortunately I wasn’t in a position to talk about the details of current projects I’m involved with, so I finished by looking at three examples that I felt reflected some of the ideas behind my presentation:
- Rural, Regional and Remote (RRR) Australia, an initiative of the Law Council of Australia, funded by the Australian Government.
- The LIFE Programme (a current project in the UK).
- Patient Opinion (a past UK project that still facinates me – I’ll stop talking about it once I see this concept happen here in Australia!).
There was a bunch of questions and discussion that isn’t covered here, so look out for the video recordings from the day.
Photos by my able assistant, Miss 10.
No longer special, the Internet is now just a utility that is stuck out the back with the laundry.
Spotted at my hotel tonight. 🙂
Note: The welcome message and Headshift ‘Sail’ images are licensed under Creative Commons BY-NC-ND
Thanks to everyone who joined us for our Enterprise 2.0 meet up this morning, here in Sydney. One of the main themes in the conversation this morning was discussing our own experiences of the different organisational factors – such as internal politics, perceptions of productivity in the workplace, information security concerns and generational change – that get in the way of effectively introducing enterprise social computing.Unfortunately, due a sporting injury, Alex wasn’t was able to make it this time but hopefully he’ll be recovered for our next meet up. If you couldn’t make today either but would like to be invited to future meet ups, please get in touch with your twitter or email details so I can ‘ping’ you when we schedule our next event.