We can and should make tacit knowledge explicit with collaboration technologies

Cross posted from scriptogr.am

KM Australia

Today, I’m part of a panel debate at KM Australia. I have 3-4 minutes to present my argument that we can and should make tacit knowledge explicit with collaboration technologies.

I’ll be using two images to explain my argument, both created by Dave Gray as part of his Connected Company series.

The problem of scale

The problem of scale

Think at the level of the street

Think at the level of the street

So, what’s the story behind picking these diagrams to make my argument?

More later…

Image credit: Dave Gray CC-BY


KM Australia this week

Cross posted from scriptogr.am.

I’m at KM Australia for the next few days – you can follow on Twitter, using the #kmaus hashtag.

Clearly, knowledge management isn’t dead. But the name of the event is actually a little misleading, as the agenda is broader than simply what most people would classically identify as ‘knowledge management’. It has a positively social business design flavour to it, with presentations such as Building social value in LEGO brick by brick with Lars Silberbauer, Head of Social Media at LEGO Group – you can read an interview with Silberbauer on April Allen’s blog. I also noticed that Helen Mitchell from KPMG is presenting, so I hope we might hear a little more about how KPMG is using tibbr to support its KM goals.

On day two I’m participating in a debate about making tacit knowledge explicit with collaborative technologies, with Aaron Everingham, Shawn Callahan and Dr Vincent Ribiere. Brad Hinton wrote a great post to help kick start the debate.

I’m also looking forward to hearing Felicity McNish from Woods Bagot present on mobile knowledge management. Wood Bagot was also a case study in my recently publised mobile apps report. Incidentally I wrote about mobile KM back in 2005 for IDM magazine in an article titled, In the Know and on the Move.

If you are attending KM Australia, please come say hello. Otherwise, I’m sure I’ll be tweeting and maybe blogging over the next few days from the conference.

BTW If your organisation uses or is interested in using Jive, there is a user group meeting in Sydney this Thursday afternoon (after the main conference days at KM Australia).

Jive User Group Meeting in Sydney on 26th July

Working with the regional user group, Headshift Asia Pacific is hosting the inaugural user group meeting for Jive Software users in Australia (although anyone from the Australasia region is welcome to attend!) – details here:


BTW If you are in Sydney the night before, why not also come along to the joint KM Australia and NSW KM Forum networking event?

Two workshops with Dion Hinchcliffe in Sydney on Thu 17th May

Dion will be conducting two half day workshops in Sydney on May 17th: Social Business 101, and Consumerisation of IT.

This will be the only time these transformative and highly engaging workshops will be available in Australia this year.

Don’t miss this one-time opportunity to get the latest IT and business strategy direct from a top industry leader.

Cross-posted from the Headshift Asia Pacific blog.

Moving Beyond Systems of Record to Systems of Engagement – 26th October, 2011

I’m presenting at the Institute of Information Management (IIM) NSW chapter meeting on 25th October, about moving from systems of record to systems of engagement:

Social Media guru, James Dellow will give us a briefing on some of the emerging trends in the way Social Media tools are changing the way organisations are thinking about recordkeeping, information and knowledge. If pressed, James might also offer insights into the latest technology and tools such as Jive, tibbr, Yammer, Socialtext, Drupal Commons, and the rest!

Where: Sydney CBD, Australia

When: Wednesday, October 26, 2011 from 5:30 PM to 7:30 PM

For more details and to register, see the IIM’s registration page for this event.

Crossed posted from the Headshift | Dachis Group Asia Pacific blog.